FAQ's About Training
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I am an IST Member, how do I get my discount?
To get your discount please email holly@ist.org.uk directly and a code will be sent to you to use at the checkout.
What language are your courses delivered in?
All our courses are delivered in English.
What time zones are your courses in?
All of our courses are in the UK time zone.
What do I need for your courses?
For all our courses you will need the following:
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A laptop, PC or Tablet with a microphone (and camera). This is so you can ask questions and interact with the group throughout the course. It is not essential but it always makes a great course when there are lots of questions! -
A Zoom account
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A PC with Windows 8 or higher to run our software -
SCP with the correct module(s) for the course. If you do not have SCP you can get a trial here -
If you have SCP but not the correct module, please get in touch, and we will make these availablke to you through the course.
I don't have your software but need it for one of your courses.
Simply download a free trial here. This will be valid for 7 days, we recommend installing a day or two before the training so you are setup.
Do you record the training sessions so I can watch back at a later date?
Yes, we record all sessions. Links to the videos will be distributed after each course and will be available to watch for 2 weeks after the course.
I booked on a course but I can't make it, what can I do?
You can cancel your booking and get a full refund up to 10 days before the course.
Do you provide custom training?
Yes, we can tailor any of our courses to suit your business needs.